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From Cold to Client: Part 2 – Smile while you dial!

Let’s talk about cold calling. Have you ever bought anything over the phone? I have. I was very effectively sold-to just a couple of weeks ago by a charming and...

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From Cold to Client: Part 1 - Blueprinting

Taking orders is not sales. This for me is one of the most important yet basic distinctions in business development.

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How to be amazing at sales

Every agency owner I speak to wants more new business and there seems to be an on-going mystery around how to make it work. It's a much-discussed topic.

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